If you would like to receive an invoice for a company, it is essential to request this via email at artur.zablotny@wp.pl before purchasing the tickets, providing the necessary company details. It will not be possible to issue a company invoice after the purchase has been made. For private individuals, an invoice can be issued up to 3 months from the date of purchase.

IMPORTANT RULES:

It is possible to change the first/last name on the ticket or transfer it to the next year, provided this is done within the specified timeframe.

NOTICE!
The name on the ticket can only be changed to a person of the same gender.
If the same gender is not maintained when changing the name on the ticket, the organizer reserves the right to cancel the new holder’s ticket.

Below are the deadlines and the applicable fees:

Until 20.06:

  • Name change on the ticket: FREE
  • Transfer of the ticket to the next year: FREE

From 21.06 to 20.07:

  • Fee for transferring the ticket to the next year:
    • Full Pass: 100 PLN / 25 EUR
    • Party Pass: 50 PLN / 12 EUR
  • Fee for changing the name on the ticket:
    • Full Pass: 160 PLN / 40 EUR
    • Party Pass: 80 PLN / 20 EUR

From 21.07 to 08.08:

  • Fee for transferring the ticket to the next year:
    • Full Pass: 160 PLN / 40 EUR
    • Party Pass: 80 PLN / 20 EUR
  • Name change on the ticket: NOT POSSIBLE

After 09 August:

  • Name change on the ticket and transfer to the next year: NOT POSSIBLE

INSTRUCTIONS FOR TRANSFERRING A TICKET TO THE NEXT YEAR

The ticket can be transferred only by email, by sending a request to help.bachaturo@wp.pl from the same email address to which the ticket was sent.
Requests sent from a different email address will not be processed.
You will receive a confirmation of the ticket transfer to the next year in the reply.

 

INSTRUCTIONS FOR CHANGING THE PARTICIPANT’S NAME (FIRST/LAST NAME)
This is the instruction for changing the participant’s first and/or last name on the ticket.
The name on the ticket can only be changed to a person of the same gender.
If the same gender is not maintained when changing the name on the ticket, the organizer reserves the right to cancel the new holder’s ticket.
Changes can be made only by email, by sending a request to help.bachaturo@wp.pl from the same email address to which the ticket was sent. Please include the future ticket holder in the message. Instructions for registration will be sent in the reply.

 

 

Ticket collection and entry conditions

The ticket is exchanged for a wristband authorizing participation in the festival. Only the person whose first and last name appear on the ticket is entitled to collect it. A personalized wristband can be placed only on the ticket owner.

When collecting the wristband, the participant must present a printed ticket and a valid identity document. Accepted documents: a physical, original ID card or passport, a physical driver’s license, and a government app with a photo ID after logging in in the presence of Bachaturo staff. Photos of documents are not accepted.

If the participant does not have a printed ticket, an additional fee of 10 EUR or 40 PLN must be paid.

 

The Ticket Refund Policy is described in detail in the Ticket Purchase Regulations:
https://bachaturo.com/index.php/en/sprzedaz-biletow-english/

 

SINGLE PARTIES / WORKSHOPS / DAYS
Unavailable
Tickets for single parties, workshops, or single festival days are not available and will not be offered.
FULLPASS
132 € Only now!
All workshops, all parties on all dancefloors, Kizomba Social Room.
BUY TICKET
GROUP FULLPASS (with promocode)
125 € Only now!
All workshops, all parties on all dancefloors, Kizomba Social Room.
BUY TICKET
PARTYPASS
90 €
All parties on all dancefloors and Kizomba Social Room.
BUY TICKET